F&B Service Expert
Anonymized
Role Overview
Additional Information
Job Number: 26112985
Job Category: Food and Beverage & Culinary
Location: Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria
Schedule: Full Time
Located Remotely: No
Position Type: Non-Management
Position Summary
Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta. Además de eso, queremos crear una experiencia que sea memorable y única (dejando a un lado la comida y la bebida). Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiencia. Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiencia del huésped.
Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional. Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse). Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.
Preferred Qualifications
- Education: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (GED)
- Related Work Experience: Menos de 1 año de experiencia laboral afín
- Supervisory Experience: No se requiere experiencia como supervisor
- License or Certification: Ninguna
At [Company], we are committed to offering equal opportunities, to making everyone feel welcome and to facilitating access to employment opportunities. We actively promote an environment where the diversity of backgrounds of our associates is valued and celebrated. Our greatest strength lies in the exquisite fusion of cultures, talents and experiences of our associates. We are committed to non-discrimination on the basis of disability, veteran status or other characteristics protected by applicable law.
[Company] Hotels strive to enhance the art of hospitality, innovating whenever possible while maintaining the comfort of the familiar throughout the world. As a host of [Company] Hotels, you will help us keep the promise of "A wonderful hotel experience, always" with caring and sincere service that anticipates guests' needs, thus improving this living legacy. With a name that is synonymous with hospitality throughout the world, we are proud to invite you to explore employment opportunities at [Company] Hotels. By joining [Company] Hotels, you join a portfolio of brands with [Company] International.
Be where you can do your best work, begin to fulfill your purpose, be part of an incredible global team and become the best version of yourself.
[Brand] is part of [Company] International's luxury portfolio and consists of more than 100 beautiful hotels in prominent cities and privileged resort locations around the world. [Brand] believes that employees come first, because if you are happy, guests will also be happy. [Brand] employees are confident, innovative, genuine, intuitive and carry forward the legacy of the brand and the company's founder. Our hotels offer a unique work experience, where you will be part of a community and enjoy true camaraderie with a very diverse group of colleagues. [Brand] creates opportunities for training, development, recognition and, most importantly, a place where you can follow your passion in a luxury environment focused on holistic well-being. Exceptional treatment of guests begins with the way we care for our employees. This is The [Brand] Treatment™. By joining [Brand], you join a portfolio of brands with [Company] International.
Be where you can do your best work, begin to fulfill your purpose, be part of an incredible global team and become the best version of yourself.
Job Details
- Location: Algiers, Algeria
- Industry: Hospitality
- Job Level: Not applicable
- Contract Type: Full-time
- Function: Management and Industrial Sector
Job Number: 26112985
Job Category: Food and Beverage & Culinary
Location: Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria
Schedule: Full Time
Located Remotely: No
Position Type: Non-Management
Position Summary
Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta. Además de eso, queremos crear una experiencia que sea memorable y única (dejando a un lado la comida y la bebida). Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiencia. Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiencia del huésped.
Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional. Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse). Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.
Preferred Qualifications
- Education: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (GED)
- Related Work Experience: Menos de 1 año de experiencia laboral afín
- Supervisory Experience: No se requiere experiencia como supervisor
- License or Certification: Ninguna
At [Company], we are committed to offering equal opportunities, to making everyone feel welcome and to facilitating access to employment opportunities. We actively promote an environment where the diversity of backgrounds of our associates is valued and celebrated. Our greatest strength lies in the exquisite fusion of cultures, talents and experiences of our associates. We are committed to non-discrimination on the basis of disability, veteran status or other characteristics protected by applicable law.
[Company] Hotels strive to enhance the art of hospitality, innovating whenever possible while maintaining the comfort of the familiar throughout the world. As a host of [Company] Hotels, you will help us keep the promise of "A wonderful hotel experience, always" with caring and sincere service that anticipates guests' needs, thus improving this living legacy. With a name that is synonymous with hospitality throughout the world, we are proud to invite you to explore employment opportunities at [Company] Hotels. By joining [Company] Hotels, you join a portfolio of brands with [Company] International.
Be where you can do your best work, begin to fulfill your purpose, be part of an incredible global team and become the best version of yourself.
[Brand] is part of [Company] International's luxury portfolio and consists of more than 100 beautiful hotels in prominent cities and privileged resort locations around the world. [Brand] believes that employees come first, because if you are happy, guests will also be happy. [Brand] employees are confident, innovative, genuine, intuitive and carry forward the legacy of the brand and the company's founder. Our hotels offer a unique work experience, where you will be part of a community and enjoy true camaraderie with a very diverse group of colleagues. [Brand] creates opportunities for training, development, recognition and, most importantly, a place where you can follow your passion in a luxury environment focused on holistic well-being. Exceptional treatment of guests begins with the way we care for our employees. This is The [Brand] Treatment™. By joining [Brand], you join a portfolio of brands with [Company] International.
Be where you can do your best work, begin to fulfill your purpose, be part of an incredible global team and become the best version of yourself.
Job Details
- Location: Algiers, Algeria
- Industry: Hospitality
- Job Level: Not applicable
- Contract Type: Full-time
- Function: Management and Industrial Sector